Rate 0 star not even giving them 1 at all. Beware: Stay away with a poor services insurance company!!!! I informed Amiral about car incident 7/8months ago. They took the driver detail, vichicle registration no, date of incident etc. They said to me the vichicle who hit me are insurance with them too. They need to contact with the policy holder first because the driver name was not on the policy. So they will give me a call back. A week after I still have not receive a call back from admiral. So I called back and see what happens. They replied: They can not trace the car owner!!!!!! Since then......my multi car insurance due to renew. So we call admiral again about the renewal. At the same time, we ask about the incident that we informed about 6months back. This time admiral replied: we called a month ago to cancelled the claim. Another 2 months after today, they emailed me. And ask about my own claim & allow you're no claim bonus. I called back today after the incident happened 8months ago. what's going on. I am completely lost. I do not understand why I have to claim myself that I hit by other vichicle!! And I only inform them an accident, didn't say I make a claim myself. Admiral replied: they try to trace the car owner & ask them about the driver who is uninsured on the policy. They still advisement to claim myself, pay the excess and claim it back after. This is my case, will I claim myself that I m NOT at fault! No!!!! Never help & give you any advice that's their service!!! I will never recommend Amiral to my family & friends. And stay away!!!