1) Awful Awful Awful company. Took my cheque for 900GBP when i moved from ireland to UK. I changed car to UK reg. On returning some months later to ireland on a breakdown they would not do temp transfer to dealer car because it was not UK registered. 2) Window chipped. Called and reported, took three days to call and arrange repair. In that time the window cracked all the way across. Glass repair company told me due to complexity of car systems the replacement needed to be done by Audi but Admiral would not agree and insisted the glass company did the repair. The technician for the glass repair in the end caused almost 2000 of damage to the car systems and the car had to go to audi in the end for 1 week. Despite being warned, admiral failed to listen. 3) to top it all off, a lorry ran into me recently, and admitted liability, there was CCTV footage. I was in the process of changing my car, and the repairs were estimated at almost 10k. The car wasn't written off, so i asked for a cash amount so i could sell the vehicle for less. They refused and would only pass it over to a third party called auxillis who would only repair the car taking 5 weeks, and loosing the new car deal I was getting. On top of this, even if the engineer did decide to write my car off, that would have to go under my own insurance policy despite the third party clearly being in the wrong, and admitting it. The biggest stress caused in the whole accident process was caused by my own insurer.