Ieuan Richards
Left stranded (I have a broken leg so made even worse) while fighting with admiral to try to get re insured for 2 hours,after getting a letter on Friday saying my car insurance had be canceled 6 days ago, for the first hour and a half they said I have to pay £1000 upfront even though they hadn't refunded me yet otherwise I would be stuck but finally gave in after a lot of persuasion. They admitted to it being a fault on their behalf and told me I would have to pay an extra £100 from my last cover and an extra £100 excess for each driver, also being told my gold standard driving for the last three months was now worthless. Eventually after fighting for hours on the phone over several days telling them they will lower the price to the original value and having to quote pieces of their own contract to show them they are at fault they finally gave in and lowered the price to what it was before they canceled it. They are a decent option but really will screw you over even if its their own fault. Would highly advise another company if they are a similar price. Wonder what would have happened if the police would have seen my car while i was uninsured and didnt know, they didnt send an email or call or anything just a very late letter, unacceptable.
7 years ago
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Admiral has a 2.7 average rating from 1,501 reviews

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