I have my car insurance with Admiral but fortunately I haven't had to submit a claim with them. Recently, they sent me a renewal proposal that meant an increase in premium of ~£20, an example of loyalty penalty. I found a cheaper quote from another provider (~£60 cheaper) and called Admiral to cancel the renewal. They were very friendly and matched the quote I had. For the same cost, I then decided to stay with Admiral (less hassle than changing).
6 years ago
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