when my policy was due for renewal I could not log on to the website, after being on hold for 45 minutes I tried the live chat where I was told that I would get login details in 24 hours, as this would take me over my renewal date I told them to cancel my policy. Then they took an inflated renewal from my account and when I called I was told it will take TEN WORKING DAYS to refund my premium. They have almost £400 of My money they took out of my account without my permission. This is the worst customer service I have encountered in over 50 years of driving
5 years ago
Admiral has a
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