Having been chasing for an update on a home insurance claim since March. Standard email saying apologies for the delay and then nothing until I chase again. Still don’t have an outcome and I have a huge hole in my bathroom ceiling and a bathroom that I cannot use. I have two small children and being without the main bathroom for so long is simply ridiculous. I paid for a gold package and the customer service has been shocking. Quick enough to take your money but don’t want to help when you need it. Please avoid at all costs.
5 years ago
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