My husband had his vehicle broken in to, not sure what to do we telephoned Admiral and they said we could either put a claim through or pay for the repairs ourselves. We chose the later. 12 months later and after paying our renewal fee with Admiral, they have taken an extra £200 stating that it was due to a fault on my husband. Trying to explain that we never logged it as a claim has got us absolutely nowhere and they say that they want to know about every single incident, why? so you can increase our premiums. We will not be renewing and we have 4 cars with them. Absolutely disgraceful and in my eyes fraud.