Someone had hit my car while I was not in there although there was CCTV on the premises admiral failed to gain a copy even with me stating at the time of the claim there was CCTV so now 7 months on I'm still waiting as other driver claims I reversed into them Something CCTV would have answered straight away! So instead Admiral doubled my premium and took without me even knowing so be careful they will take next years premium if you don't respond back and make sure you check junk mail as that's where your next years quotation will go. All in all very disappointed with admiral they haven't bothered with my claim just dragged there feet for 7 months,