I bought this insurance for a out of country trip with my father. I was told that if COVID restrictions or requirements changed or if my work cancelled my days off they would allow the flight to be cancelled and either provide me with a credit or refund. This was a lie as they only will do so in catastrophic events, death, or medical. I filed a claim and an appeal as restrictions have changed and my days off were cancelled due to staff shortage. Now money down the drain since I cannot go or change the flight. Never use this company, they will scam you.
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