I was on the phone for 40 minutes to the Allianz call centre (!) before the call was answered and eventually spoke to a call handler whose manner was condescending, contemptuous and arrogant. I have never been treated with such ill manners by a customer ‘service’ representative before indeed the length of time to actually speak to someone coupled with such an arrogant operative have left me in no doubt that Allianz is a company to be avoided at all costs.
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