Review: Disappointed with American Express India I’ve officially cancelled my @AmericanExpress card after yet another disappointing experience with their customer care team. The representative I interacted with was rude, dismissive, and lacked even basic politeness a far cry from the professionalism expected from a brand like Amex. Unfortunately, this wasn’t a one-off. It reflects a consistent pattern in which only premium or Centurion customers appear to receive decent treatment. For the rest, the service is shockingly subpar. Customer experience should never be a tiered privilege it should be a core brand value. Disappointed, disillusioned, but relieved to walk away. Mr Sanjay Khanna, I hope you genuinely look into how @AmexIndia is treating its everyday clients. #AmexIndia #CustomerServiceReview #DoBetter