*Absolute trash* STAY AWAY!! I have open claims for almost 3 months with this insurer. They haven't even looked into the claim, but the status page says "We will contact you within the next 5 working days." for last 3 months. I have had NO call, email or any contact from them. I have tried to call their so called "helpline" numerous times and waited listening to "how advisors are helping other callers" for over 2 hours at times, but never had a response. Shockingly bad, as if the company doesnt even exist! But I have paid insurance premium though my bank for years!