AXA Insurance Reviews

Name: AXA Insurance
Rating: 2.34

2.3 Rating 1,135 Reviews

34 %

of reviewers recommend AXA Insurance

Company Reviews

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Metrics

2.3

Based on 1,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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AXA Insurance 1 star review on 9th November 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always consistent, always trustworthy — you can rely on them without hesitation.””

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Posted 1 hour ago

“A critical issue arose that caused considerable stress as I struggled to resolve it on my own. After reading several positive reviews and recommendations, I decided to reach out to ERF. for their expertise. Their team responded quickly and clearly, eliminating long wait times and confusing communication. The support staff listened attentively and showed real patience as I explained the situation and my concerns. Their commitment to fully understanding the issue before offering a solution was evident at every step of the process.”

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Posted 14 hours ago

“They are unique in their industry because of their extraordinary abilities and unshakeable integrity.”

AXA Insurance 1 star review on 2nd November 2025

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Posted 6 days ago

“I never realized how much real support could mean until I worked with the best. Their professionalism, dedication, and precision turned my stress into lasting confidence”

AXA Insurance 4 star review on 2nd November 2025

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Posted 6 days ago

“I never realized how much real support could mean until I worked with the best. Their professionalism, dedication, and precision turned my stress into lasting confidence”

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Posted 6 days ago

“The price lures you in. But the service is beyond abysmal. AXA ran a discount period for new accounts. I contacted them to create a policy for my wife, and it took them over a month (well after the discount expired) to even call me back. When I tried to cancel my policy, I initiated a request and was sent a "wait three days" reply. Three weeks later, still haven't heard from them. I opened two more requests before finally being told I had to contact a local agent I've never even spoken to. Do NOT use AXA. Their customer service is the worst.”

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Posted 2 weeks ago

“Truly dependable people who take pride in doing things the right way.”

AXA Insurance 1 star review on 20th October 2025

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Posted 2 weeks ago

“I could tell they were sincerely devoted to their work.”

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Posted 3 weeks ago

“Their work speaks for itself, and their character makes them even more exceptional.”

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Posted 4 weeks ago

“I am grateful for your diligence and professionalism throughout this process.”

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Posted 4 weeks ago

“Their exceptional skills paired with unwavering integrity make them a standout in their field”

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Posted 4 weeks ago

“They offer exceptional expertise while being sincerely trustworthy.”

AXA Insurance 1 star review on 7th October 2025

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Posted 1 month ago

“Thanks for your dedication and professionalism throughout the process”

AXA Insurance 1 star review on 6th October 2025

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Posted 1 month ago

“I was unsure where to turn until I discovered IGRINC. From day one, their team treated my case with genuine seriousness. They explained each step clearly, kept me updated throughout, and stayed attentive the whole way. Though it took some time, their support gave me real peace of mind. I’m sincerely thankful and would gladly recommend them without hesitation.”

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Posted 1 month ago

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Posted 1 month ago

“They combine outstanding professionalism with genuine reliability”

AXA Insurance 1 star review on 4th October 2025

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Posted 1 month ago

“Trustworthy team that gets real results”

AXA Insurance 1 star review on 2nd October 2025

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Posted 1 month ago

“VALTON-PRO.COM didn’t leave me waiting or give unclear responses. Their support team replied promptly and took the time to carefully listen to my concerns. They were patient as I explained my situation and needs, making it clear that they genuinely wanted to understand before providing a solution”

AXA Insurance 1 star review on 24th September 2025

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Posted 1 month ago

“From the moment I reached out to the team at VALTON-PRO.COM, I was impressed by how quickly they responded. There was no long wait or vague replies—instead, their customer support team got back to me promptly and took the time to truly listen to my concerns. They were patient as I explained the issue in detail, showing a genuine interest in understanding my situation before suggesting any solutions”

AXA Insurance 1 star review on 22nd September 2025

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Posted 1 month ago

“thank Sophia”

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Posted 1 month ago

AXA Insurance is rated 2.3 based on 1,135 reviews