Name: AXA Insurance
Rating: 2.33

“Instead of just fixing problems, they reevaluate what makes for great digital customer service.”

AXA Insurance 1 star review on 20th December 2025

Posted 3 days ago

“I’d like to give a heartfelt shoutout to the incredible team at Thomas Mitchell. Their professionalism, reliability, and genuine commitment to helping clients navigate their tax needs are truly unmatched. Every interaction feels effortless, supportive, and backed by real expertise. 💼💡 Thomas Mitchell doesn’t just offer a service—they offer peace of mind. Their smooth process, clear guidance, and friendly approach make all the difference, especially during the most stressful financial moments. It’s rare to find a company that blends efficiency with such a personal touch. To the entire Thomas team: thank you for the consistency, the care, and the exceptional service. You’ve earned every bit of appreciation coming your way. 🙌🌟”

Helpful Report

Posted 3 days ago

“I’d like to give a heartfelt shoutout to the incredible team at Thomas Mitchell. Their professionalism, reliability, and genuine commitment to helping clients navigate their tax needs are truly unmatched. Every interaction feels effortless, supportive, and backed by real expertise. 💼💡 Thomas Mitchell doesn’t just offer a service—they offer peace of mind. Their smooth process, clear guidance, and friendly approach make all the difference, especially during the most stressful financial moments. It’s rare to find a company that blends efficiency with such a personal touch. To the entire Thomas team: thank you for the consistency, the care, and the exceptional service. You’ve earned every bit of appreciation coming your way. 🙌🌟”

Helpful Report

Posted 3 days ago

“I found myself in a difficult situation, unsure of how to move forward. While searching for help, I came across Michael and his team, which had received numerous positive recommendations online. I decided to reach out, and from the very beginning, their professionalism and efficiency were evident. They responded quickly, took the time to understand my concerns, and demonstrated a sincere commitment to resolving my issue. Their patience and attention to detail reassured me that I was finally working with capable and trustworthy professionals.”

AXA Insurance 1 star review on 15th December 2025

Helpful Report

Posted 1 week ago

“They stand out not only for their skill but for their honesty and reliability.”

AXA Insurance 1 star review on 27th November 2025

Helpful Report

Posted 3 weeks ago

“I can’t say enough good things about the level of service I received from Thomas Mitchell. When a security flaw emerged, they took immediate action with impressive technical expertise. They handled the issue quickly, prevented further risk, and installed new measures that left me better protected than ever. Throughout the process, they communicated with clarity and patience, never leaving me unsure of what was happening. They turned a stressful event into a handled solution with ease. Truly exceptional.”

Helpful Report

Posted 3 weeks ago

“I can’t say enough good things about the level of service I received from Thomas Mitchell. When a security flaw emerged, they took immediate action with impressive technical expertise. They handled the issue quickly, prevented further risk, and installed new measures that left me better protected than ever. Throughout the process, they communicated with clarity and patience, never leaving me unsure of what was happening. They turned a stressful event into a handled solution with ease. Truly exceptional.”

Helpful Report

Posted 3 weeks ago

“Instead of just fixing problems, they reevaluate what makes for great digital customer service.”

AXA Insurance 1 star review on 18th November 2025

Helpful Report

Posted 1 month ago

“Dependable, knowledgeable, and always a pleasure to work with.”

AXA Insurance 1 star review on 15th November 2025

Helpful Report

Posted 1 month ago

“They are unique in their industry because of their extraordinary abilities and unshakeable integrity.”

AXA Insurance 1 star review on 14th November 2025

Helpful Report

Posted 1 month ago

“The aid strategy increased uncertainty and wasted time rather than furthering the goal. Your company's dedication to customer satisfaction has been called into doubt by this incident.”

AXA Insurance 1 star review on 11th November 2025

Helpful Report

Posted 1 month ago

“Rather than only resolving issues, they reconsider what constitutes exceptional digital customer care.”

AXA Insurance 1 star review on 9th November 2025

Helpful Report

Posted 1 month ago

“Always consistent, always trustworthy — you can rely on them without hesitation.””

Helpful Report

Posted 1 month ago

“A critical issue arose that caused considerable stress as I struggled to resolve it on my own. After reading several positive reviews and recommendations, I decided to reach out to ERF. for their expertise. Their team responded quickly and clearly, eliminating long wait times and confusing communication. The support staff listened attentively and showed real patience as I explained the situation and my concerns. Their commitment to fully understanding the issue before offering a solution was evident at every step of the process.”

AXA Insurance 1 star review on 8th November 2025

Helpful Report

Posted 1 month ago

“They are unique in their industry because of their extraordinary abilities and unshakeable integrity.”

AXA Insurance 1 star review on 2nd November 2025

Helpful Report

Posted 1 month ago

“I never realized how much real support could mean until I worked with the best. Their professionalism, dedication, and precision turned my stress into lasting confidence”

AXA Insurance 4 star review on 2nd November 2025

Helpful Report

Posted 1 month ago

“I never realized how much real support could mean until I worked with the best. Their professionalism, dedication, and precision turned my stress into lasting confidence”

Helpful Report

Posted 1 month ago

“The price lures you in. But the service is beyond abysmal. AXA ran a discount period for new accounts. I contacted them to create a policy for my wife, and it took them over a month (well after the discount expired) to even call me back. When I tried to cancel my policy, I initiated a request and was sent a "wait three days" reply. Three weeks later, still haven't heard from them. I opened two more requests before finally being told I had to contact a local agent I've never even spoken to. Do NOT use AXA. Their customer service is the worst.”

Helpful Report

Posted 1 month ago

“Truly dependable people who take pride in doing things the right way.”

AXA Insurance 1 star review on 20th October 2025

Helpful Report

Posted 2 months ago

“I could tell they were sincerely devoted to their work.”

AXA Insurance 1 star review on 16th October 2025

Helpful Report

Posted 2 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	Greater than 27%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

AXA Insurance Reviews