AXA Insurance Reviews

Name: AXA Insurance
Rating: 2.34

2.3 Rating 1,140 Reviews

34 %

of reviewers recommend AXA Insurance

Company Reviews

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Metrics

2.3

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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AXA Insurance 1 star review on 18th November 2025

Anonymous

Anonymous // 01/01/2019

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“Instead of just fixing problems, they reevaluate what makes for great digital customer service.”

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Posted 4 days ago

“Dependable, knowledgeable, and always a pleasure to work with.”

AXA Insurance 1 star review on 15th November 2025

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Posted 1 week ago

“They are unique in their industry because of their extraordinary abilities and unshakeable integrity.”

AXA Insurance 1 star review on 14th November 2025

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Posted 1 week ago

“The aid strategy increased uncertainty and wasted time rather than furthering the goal. Your company's dedication to customer satisfaction has been called into doubt by this incident.”

AXA Insurance 1 star review on 11th November 2025

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Posted 1 week ago

“Rather than only resolving issues, they reconsider what constitutes exceptional digital customer care.”

AXA Insurance 1 star review on 9th November 2025

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Posted 1 week ago

“Always consistent, always trustworthy — you can rely on them without hesitation.””

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Posted 1 week ago

“A critical issue arose that caused considerable stress as I struggled to resolve it on my own. After reading several positive reviews and recommendations, I decided to reach out to ERF. for their expertise. Their team responded quickly and clearly, eliminating long wait times and confusing communication. The support staff listened attentively and showed real patience as I explained the situation and my concerns. Their commitment to fully understanding the issue before offering a solution was evident at every step of the process.”

AXA Insurance 1 star review on 8th November 2025

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Posted 2 weeks ago

“They are unique in their industry because of their extraordinary abilities and unshakeable integrity.”

AXA Insurance 1 star review on 2nd November 2025

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Posted 2 weeks ago

“I never realized how much real support could mean until I worked with the best. Their professionalism, dedication, and precision turned my stress into lasting confidence”

AXA Insurance 4 star review on 2nd November 2025

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Posted 2 weeks ago

“I never realized how much real support could mean until I worked with the best. Their professionalism, dedication, and precision turned my stress into lasting confidence”

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Posted 2 weeks ago

“The price lures you in. But the service is beyond abysmal. AXA ran a discount period for new accounts. I contacted them to create a policy for my wife, and it took them over a month (well after the discount expired) to even call me back. When I tried to cancel my policy, I initiated a request and was sent a "wait three days" reply. Three weeks later, still haven't heard from them. I opened two more requests before finally being told I had to contact a local agent I've never even spoken to. Do NOT use AXA. Their customer service is the worst.”

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Posted 4 weeks ago

“Truly dependable people who take pride in doing things the right way.”

AXA Insurance 1 star review on 20th October 2025

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Posted 1 month ago

“I could tell they were sincerely devoted to their work.”

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Posted 1 month ago

“Their work speaks for itself, and their character makes them even more exceptional.”

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Posted 1 month ago

“I am grateful for your diligence and professionalism throughout this process.”

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Posted 1 month ago

“Their exceptional skills paired with unwavering integrity make them a standout in their field”

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Posted 1 month ago

“They offer exceptional expertise while being sincerely trustworthy.”

AXA Insurance 1 star review on 7th October 2025

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Posted 1 month ago

“Thanks for your dedication and professionalism throughout the process”

AXA Insurance 1 star review on 6th October 2025

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Posted 1 month ago

“I was unsure where to turn until I discovered IGRINC. From day one, their team treated my case with genuine seriousness. They explained each step clearly, kept me updated throughout, and stayed attentive the whole way. Though it took some time, their support gave me real peace of mind. I’m sincerely thankful and would gladly recommend them without hesitation.”