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AXA Insurance Reviews

2.4 Rating 1,106 Reviews
35 %
of reviewers recommend AXA Insurance
2.4
Based on 1,106 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5

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“Sophia Maddison was incredibly helpful in recovering my lost funds. Her expertise, persistence, and genuine care made all the difference. She handled everything with professionalism and kept me updated throughout the process. I highly recommend her services! Email sophiamaddison270—-@ gmail.com
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Posted 7 months ago
Professional company, easy to access on line and over the phone, helpful, polite and after an accident super efgicient
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Posted 7 months ago
"Treblesltd went above and beyond to assist me in getting my money back." Their dedication, knowledge, and continuous contact made a difficult situation much easier. I genuinely value their help and strongly recommend them to anyone in need of rehabilitative services Treblesltd[dot]com
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Posted 7 months ago
“I strongly suspect Sophia Maddison and her team are involved in fraudulent activities. Once they have your money, they start demanding huge sums to allow you to withdraw your funds. They are currently holding $120,000 of my money and are demanding over $40,000 for me to access it. Everything about them seems fake, and I want to warn others to stay away. Thankfully, Olive stepped in and helped me recover everything. If you’re in a similar situation, reach out to Olive and file a complaint immediately. Email: sophiamaddison270……@ gmail.com
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Posted 7 months ago
The worst health insurance company in the world, bad service, incompetent doctors, no humanity or caring about the patients at all , world’s worst customer service, they just waste your time energy and knows nothing but give rejection to save money on themselves, nightmare really
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Posted 7 months ago
Supreme Asset was incredible in helping me reclaim my $203,000 investment from a scam platform. Their professionalism and expertise were evident throughout the process, providing clear guidance and regular updates. They worked tirelessly to ensure a successful recovery, and I couldn’t be more grateful for their help. I highly recommend them to anyone facing a similar situation. Contact them at 📧 𝐄𝐦𝐚𝐢𝐥: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝟕@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐨𝐫 📲 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖 𝐟𝐨𝐫 𝐫𝐞𝐥𝐢𝐚𝐛𝐥𝐞 𝐚𝐧𝐝 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐚𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞.”
AXA Insurance 2 star review on 21st January 2025
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Posted 7 months ago
"Treblesltd went above and beyond to assist me in getting my money back." Their commitment, expertise, and constant communication greatly eased a challenging circumstance. I sincerely appreciate their assistance and heartily endorse them to anyone in need of rehabilitation treatments. Treblesltd[dot]com
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Posted 7 months ago
“Sophia Maddison exceeded my expectations in helping me recover my lost funds. Her dedication, knowledge, and consistent communication made a difficult situation so much easier. I’m truly grateful for her support and highly recommend her to anyone in need of recovery services. sophiamaddison270—-@ gmail.com
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Posted 7 months ago
I wanted to claim my insurance that I have not used last year since that flight was cancelled. I went to the AXA insurance claim website,input my information so as my credit card information. And then AXA representatives email me to repeat again my information in the email. I do not like repeating my information especially in email when i already input it to their website.
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Posted 7 months ago
"I am convinced that Maddison and her team are involved in unethical business activities. After obtaining your money, they start making outrageous demands before allowing you to withdraw it. They are asking for more than EUR 80,000 before I can retrieve the EUR 450,000 of my money that is now in custody. Since everything about them seems fake, I would like to warn others of them. Thankfully, Treblesltd/COM stepped in and helped me retrieve everything. If you find yourself in a similar situation, contact Treblesltd/COM and file a complaint immediately.
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Posted 7 months ago
"I firmly believe Sophia Maddison and her group are engaged in dishonest business practices. Once they have your money, they begin to demand exorbitant amounts before letting you take it out. They currently have $320,000 of my money in custody and are requesting more than $60,000 before I can get it. I wish to caution others against them since everything about them appears phony. Fortunately, Treblesltd*com intervened and assisted me in getting everything back. Get in touch with Treblesltd*com and lodge a complaint right away if you find yourself in a similar circumstance.
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Posted 7 months ago
“I strongly suspect Sophia Maddison and her team are involved in fraudulent activities. Once they have your money, they start demanding huge sums to allow you to withdraw your funds. They are currently holding $120,000 of my money and are demanding over $40,000 for me to access it. Everything about them seems fake, and I want to warn others to stay away. Thankfully, Olive stepped in and helped me recover everything. If you’re in a similar situation, reach out to Olive and file a complaint immediately. Email: sophiamaddison270……@ gmail.com WhatsApp: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6
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Posted 7 months ago
Absolutely useless. The accident I had was to my car alone, and unavoidable (a deer jumped in front of my car, swerve or emergency brake would have caused a multi-car collision). Claims advisors treat you like a felon, AXA and Vizion (the repair network) pass you between each other as no one wants to help. Stuck with no car, no help and a huge bill. Avoid AXA at all costs - Insurance companies are awful, but they've taken useless to a whole new level.
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Posted 7 months ago
Agent said if I put my money in variable annuity,said I could take 5% per year and never touch my invested funds, was taking 2,200per month,got a call from agent said need to drop it to 1,800,next year he called said need to drop it to $1,400, next year got a call ,said drop it to $1,200 per month. Called Tn AXA manager, demanded a different agent. I lost all the interest plus $150,000 of original amount I invested. AXA was charging,7.25% per year in fees to handle annuity. Original agent said that acct based on Dow , During a 5 year period market up 31%, so I was taking 5%,and AXA 7.25=12.25%,when I confronted AXA about this, they saidy acct was based on tbills and foreign markets. Record every thing and take witnesses with you if you work with this company
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Posted 7 months ago
Attention all investors! Beware of the dangers lurking in the world of cryptocurrency investments! 🚨 I, too, have fallen victim to a scam on a crypto investment platform, resulting in a significant loss of funds. It is crucial to arm yourself with knowledge and awareness to protect your hard-earned money. #KnowYourInvestments and educate yourself on the risks involved. Ask questions, conduct thorough research, and remain vigilant against potential frauds or scams. ⚠️ Do not allow your financial security to vanish into thin air! Stay safe, my friends, and seek guidance from COVSECLTD.COM to navigate the treacherous waters of crypto investments.
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Posted 7 months ago
With this company a few years then offered a car insurance quote for next term at a 41% increase.I phoned them.and they wouldn't budge.I went elsewhere getting a 50% lower premium.
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Posted 8 months ago
Do not use axa we were supposed to go on holiday in August the night before we had to travel my wife got rushed to hospital her appendix burst so no fault of our own we couldn't go .Claimed for a cancellation gave them everything they asked for they declined us for a past medical problem that wasn't on there list ,phoned them back was told that we would get paid because the problems were minor 3 weeks down the line no money emails getting ignored lied to on the phone and continually being told 7-10days for updates wgat a joke of a company we actually went through a company called southdowns so stay away from both.
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Posted 8 months ago
Been very helpful and happy with the service
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Posted 9 months ago
I would have liked to have spoken to a person regarding a quote for hone and building ins was told no go online Have you ever thought not everyone does things on line and sone still Like to speak t an actual human
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Posted 9 months ago
Deeply concerned about what has happened to me & serious nature of it. AXA sent Andy - Ray Jones Roofing Ltd to do a temp repair on roof leak following storm as per my HE policy. Andy was equipped w/only a ladder, failed to identify any issue, did not complete any temporary repair or anything to mitigae ongoing leak into my home. Said he could not see any issues & further investigation is needed. Said ring insur & he would return with the necssary tools & he would write this to my insurer specify that my case remain open. He had me sign a blank form saying I was signing to say he had attended and seen me. That form was then falsified to add on saying tiles were removed to check for leaks but nothing was identified and went on to say "The guys belive its poor workmanship". This is contradictory to what was discussed. No poor workman ship was evidenced, or discussed with me and I did not know that they would be forging the paper writing a totally different thing to what Andy told me & pretending I signed to agree to that. After filing a complaint with Ray Jones he telephoned and was unbelievably unprofessional. He intially denied that anyone had written 'poor workmanship' on the report, offered to prove it by sending me a photo of the page, backtracked and ultimtely admitted to falsifying the report by having th woman in the office write it. He stated that they "have" to put down either poor workmanship, malicious damage, or wear and tear on the report. These are the 3 things insurance would not cover, so it is evident to me that Ray Jones is deliberately adding it to reports sent to the insurer to invalidate claims. I hope AXA has not instructed him to do this as it would be fraud. It needs to be urgently investigated. Ray also argued it's not his job to locate the issue and complete a temporary repair, eventhough that's precisely what home emergency covers and said he is only able to 'replace tiles' and would not fit a tarpaulin to mitigate damage claiming it would 'just blow off anyway', eventhough thats again what my policy stipulates the contractor will do. Instead I am expected to continue to suffer water pouring into my home in the meantime rather than carrying out the job he was hired for-causing more damage to my home. He also endlessly complained that he wanted to be paid for 3 hours but AXA only pay him for 1 hour maximum (his staff member was here for 35 minutes and 15 of those were spent on the phone to someone else talking about that days appointments). I explained that if he's not happy with what he is paid he should not take the job, and I have no control over that as I am simply the customer of the insurer. If he feels he is underpaid, that is no reason to take it out on innocent customers by falsifying reports to close down their claims unjustly, because he doesn't want to invest the time and effort into completing the job he was hired for. It seems he is only taking the jobs to have someone attend with no equipment, have customers sign a blank page, falsify a report later to invalidate their claim and not have to bother doing any actual work. Anyone can falsify a sentence, it's much easier than locating and fixing the actual problem- something a professional person with "40 years experience" as he claimed should be able to do. I recorded the whole conversation and will be passing it onto trading standards. Considering the serious nature of the admissions I am finding it extremely difficult to have any faith in my policy knowing that the contractors they use admit to falsifying reports. I raised the falsified report with Steve from AXA, who admitted the photos show no evidence of poor workmanship and could hear how upset I was. Initially he offered to send the same roofer back which obviously I could not agree to as they are untrustworthy, then said a differnt company would be sent. However he then withdrew that offer after liaseing with his manager,came back and said there was nothing they could do and they have to accept the false report. Suggested I pay to hire my own surveyor to write a report to counter the falsified report- at my own cost. He refused to allow me to speak to a supervisor and basically told me I was wasting my time repeating the situation & all I could do was file a formal complaint & wait 8 weeks. This is despite having a recording of the entire appointment & now with the boss admitting to fraud, which proves exactly what I said. I have indeed filed a formal complaint and will be taking the issue further considering the serious nature, falsification of the report, and dishonesty and unprofessionalism by their contractor I am considering legal avenues should this AXA continue to accept falsifications. This was not handled appropriately by AXA at all & I hope they are not who told Ray Jones to lie Also emer number on AXA policy 0800 633 5088 doesnt even work.
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Posted 11 months ago
AXA Insurance is rated 2.4 based on 1,106 reviews