Login
Start Free Trial Are you a business?? Click Here

AXA Insurance Reviews

2.4 Rating 1,071 Reviews
35 %
of reviewers recommend AXA Insurance
Company Reviews Questions Metrics
2.4
Based on 1,071 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Read AXA Insurance Reviews
Visit Website

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Florence
Verified Reviewer
“olivetraderecover55 AT g mail com regain my lost”
AXA Insurance 3 star review on 20th May 2025
Helpful Report
Posted 3 weeks ago
Vivian
Unverified Reviewer
“I am grateful to Treblesltd.com for their efforts in getting my money back. I am really appreciative.”
Helpful Report
Posted 3 months ago
Michael Abbott
Unverified Reviewer
“Surprised my renewal from axa was 12 pounds a month more than last year and they would not reduce by much that is why I always shop around”
Helpful Report
Posted 1 year ago
Somasuntharam Uthayakumar
Unverified Reviewer
“Good morning I will by near my renewal”
Helpful Report
Posted 3 years ago
RC
Unverified Reviewer
“Very expensive quote, waiting time long for customer service, did not try to keep me with them when rang to cancel insurance. Be mindful of admin fees.”
Helpful Report
Posted 4 years ago
Momin Mirza
Unverified Reviewer
“Hike up prices when making changes on policy as existing member but cheapest for new members hmmm”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“Having had to make two claims was easily dealt with however there was a distinct lack of communication from them, which led to me running up my mobile phone bill trying to contact them.”
Helpful Report
Posted 6 years ago
Mark Leivers
Verified Reviewer
“Too expensive”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Axa sorted my written off car promptly (not my fault) with a payout. But after 8 months and numerous phone calls plus the ones over 1 hour on hold where I gave up waiting ,I am still none the wiser when they are going to settle the claim. Even the complaints team forwarded me to switchboard. Totally useless ,one I will avoid from this day forward.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Nothing can be said good about them”
Helpful Report
(Car Insurance) - Posted 9 years ago
Stuart
Verified Buyer
“Ok but needed to amend policy and took a while to get it sorted”
Helpful Report
(Car Insurance) - Posted 9 years ago
Andrew
Verified Buyer
“After explaining i had just lost my job, and sold the car because i could no longer afford one, axa insisted i still pay the policy in full!!! Great company!!!”
Helpful Report
(Car Insurance) - Posted 9 years ago
David
Verified Buyer
“AVOID THIS COMPANY! A terrible company. Beware of windscreen claims, they affect your no claims discount. And in the event of a claim, insist on getting your own quote. They use their own repair centre who charge high rates forcing AXA to write off vehicles.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Far too much information . Did not like having to get information on Line. would have preferred to talk to a adviser to clarify the detail of the policy.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Garry
Verified Buyer
“I recently changed my car .exactly the same model just *9 months newer.it went up 80 pound I asked why they could not provide me with a answer .so I sent a email to find out still awaiting your reply from 3 months ago”
Helpful Report
(Car Insurance) - Posted 9 years ago
Keith
Verified Buyer
“all insurance companies are lying swindling scum-bags, Axa just happened to be the least expensive lying swindling scum-bags i could find on the day. having never made a claim in 13 years who ever robs me of the least money are the lesser evil, Axa asked me for an honest review and they got one”
Helpful Report
(Car Insurance) - Posted 10 years ago
Simon
Verified Buyer
“Not bad - just try and hit you with fees when you cancel - because they put the price up!!”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Value for money.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I had an exidant on the 20th of April 2014, Unfortunately the case still hasent been resolved!!! SAY NO MORE.”
Helpful Report
(Car Insurance) - Posted 10 years ago
John
Verified Buyer
“Providing proof of No Claims became very difficult on line mainly due to AXA's lack of clarity in their communications.”
Helpful Report
(Car Insurance) - Posted 10 years ago
AXA Insurance is rated 2.4 based on 1,071 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request