I almost always travel with paid travel insurance. For my last trip, I bought and paid for AXA's travel insurance and unfortunately, had to cancel my trip due to a sensitive medical situation in my family. The attending doctor was kind enough to draft a letter without including sensitive information. With this letter, I was able to cancel my flight with full refund. But when I sent in my claim with AXA for recovery of other prepaid expenses, AXA began demanding for detailed medication information. As I am not prepared to "sell" sensitive medical information for money, I decided not to proceed with the claim. With their responses so far, I am convinced that even if I were to request my attending doctor to draft a letter with the requisite information, AXA will very likely demand to have a second opinion, possibly making it necessary for a visit to their doctors. I will never again buy AXA.