Upon receipt of an email saying my NCD needs proof and notification from axa saying approx £300 would be debited from my account in 3-5 working days, it was infact taken twice the next day, AFTER proof of NCD was given. Almost £600 was taken unlawfully from my account immediately, and I am now told that I have to wait up to next Tuesday (1 week) for this to be back in my account. Not acceptable and extreme inconvenience has been caused.
8 years ago
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