I rang to report an accident just over a week ago. I waited nearly an hour to get through. when I finally did, the office had closed, and a call handler took my details and said someone would ring me back the next day. Nothing since, and I've been unable to get a response since. I have never had cause to claim on car insurance before, and had no idea it would be this stressful. If I ever get through to anyone and get this sorted I know I will be looking elsewhere for my car insurance when it is due for renewal
8 years ago
AXA Insurance has a
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