Had a year's home insurance with AXA , which was OK price, can't comment on the service as we had no need to claim. But the quote for renewal came in at more than double the previous price. No changes in our needs, no claims - obviously just hoping I wouldn't check and just let it auto-renew. Sooo - I hit the comparison sites for a new deal with someone else - and up popped a quote from AXA which was around the figure I'd been paying in the first place - again, less than half the price I'd been quoted to renew. Taking that quote and going with them again as new business would actually have been cheaper than the policy I eventually took, but in all honesty, I wouldn't use them again even if it was free. Can't believe companies are still trying to pull this sort of bull....