Everything, The most unprofessional company I have ever experienced in my life. I work in services and have had an extensive experience dealing with customers myself but this company is the most horrific company I have ever come across, Never have they resolved my issues in a timely manner, Never have they communicated in an acceptable manner, Always having to contact them for updates and constantly having to explain what they need to do as a company rather than the company advising me. I'd rather work for the Devil than working for this company atleast He will be upfront about ruining my life up, I pity the person who has to purchase an type of insurance from this diabolical company or even has the pleasure of working for this scam organisation.