AXA is the worst company I’ve ever had the misfortune to deal with. I made a relatively small claim on 17/06/19 and due to their inefficiency it still hasn’t been settled and I have had to complain to the Financial Services Ombudsman who are investigating. It said it all when I contacted them on 06/09/19 as I have still not had anything other than an acknowledgement following a second complaint to them at the beginning of August and they said that they haven’t looked at my latest complaint as they have to deal with them in date order. Shows how many complaints they have!! If you want insurance that’s worth anything DON’T insure with AXA!