The Worse ever insurance i have had i was insured with them for last 5 years never had a claim but just few months before i had an accident in Wandsworth area and it wasn’t my fault as I agreed with the maximum voluntary excess and it covered all the repair cost,they didn’t take the investigation serious and they said they couldn’t find cctv in the area(which is impossible).they reduce my no claims discount for 5 years.when i contact them they said because your case it is still open we cant give you all your claims discount.i changed my insurance company and never ever recommend them.it is a daylight robbery😡