I informed Bell that I would not be renewing car insurance policy 2 months ago. Noticed pending charges from Bell 2 days ago and spoke to them. Reassured the charge would not be taken, but today they have taken £654.98 from my account. Spoke to them, and advised money would be refunded in 5-7 working days. I am now over my limit on my credit card so will incur penalties through no fault of my own. Would not recommend this insurance company.