Awful customer service. Ineffective at communication with their customers. Issued me with a cancelled policy despite me providing all the documentation required and despite me requesting my policy be cancelled prior to them issuing a 'cancelled insurance' letter.
Such ineffective communication that they won't respond to my e-mails or give me a clear answer on the phone what my refund amount is.
AVOID and use Adrian flux for motor insurance instead... fantastic customer service, easy to use online portal and effective communication.
2 years ago
BG Insurance has a
4.2
average rating
from
791
reviews
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