BG Insurance Reviews

Name: BG Insurance
Rating: 4.23

4.2 Rating 791 Reviews

84 %

of reviewers recommend BG Insurance

Company Reviews

Questions

Metrics

4.2

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We moved house to a safer location and they charged £55 to change the address and threatened to cancel the insurance if I didn’t pay. Shameful to charge £55 for a one minute job. I won’t use them again, stay clear.”

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Posted 1 year ago

“BG Insurance lost me £77,000.00 by telling me the tracker I had on my Range Rover was “fine” and “not a problem” they then immediately took full payment, 9 months later my car is stolen and the underwriter refuses to pay, due to the wrong tracker! BG Insurance take no responsibility even though it is all on a recording.. absolutely devastated”

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Posted 2 years ago

“Have been with these for 11 years but this year will be the last. We have no access to a printer and have been told that there is now no postal service to send our policy. Renewed for as was too late to find another insurer. Shame as have had no other issues.”

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Posted 2 years ago

“I had insurance with them for a year, but I was deeply disappointed when I said that I did not want to renew my insurance policy and they did not accept the previous year of no claim bonus and gave me only one year of no claim bonus instead of two. I do not recommend, run away from them, they are very bad and plus I hang up your phone if you call them more often with the same problem.”

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Posted 2 years ago

“AWFUL CUSTOMER SERVICE. I NEVER WRITE REVIEWS BUT I HAD TO DUE TO THE INFURASTING SERVICE OF THIS SO CALLED "COMAPNY". ANY TIME I DO MANAGE TO GET HOLD OF THESE USLESS PEOPLE THEY HIT ME WITH EXCUSE AFTER EXCUSE...BEEN TOLD THEY WOULD GET BACK TO ME 5+ TIMES WHAT THEY NEVER HAVE ! DO NOT USE !!!!!!!!!!!!!!!”

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Posted 2 years ago

“After 1 year with them, i negotiate my monthly payment which they agreed ro make it little bit less than last year,everything was good but they keep to charge me like last year.”

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Posted 3 years ago

“Hi. Very good service.”

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Posted 3 years ago

“Thanks for the service but still expecting my documents.”

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Posted 3 years ago

“Very good service very helpfull and got insurance sorted very quickly. Very friendly staff.”

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Posted 3 years ago

“Mine was a renewal house insurance, checked prices on comparison site’s and the renewal quote was ok so went ahead.I rang to give payment details and it was all handled by a friendly and efficient person.I have not had to claim yet so can’t review that side of the company.”

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Posted 3 years ago

“No problem very good company”

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Posted 3 years ago

“Never had any problems with this company...they remind me when I need reminding and seem to find decent quotes always.”

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Posted 3 years ago

“No issues .. efficient , quick and easy to renew”

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Posted 3 years ago

“Really easy, simple and quick service to get my insurance renewal.”

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Posted 3 years ago

“I’ve been with BG for quite a few years now and I’m happy with the service. It’s all sorted out online, which is great. The price is quite high but that’s expected as the property is in a flood area, let out and very old. Going through companies myself would be a nightmare!”

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Posted 3 years ago

“Quick and easy to deal with, competitive prices”

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Posted 3 years ago

“Very happy with the price and service”

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Posted 3 years ago

“Good price and good service”

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Posted 3 years ago

“Insurance don’t go on the database straight away, 5 working days later and I’m still not on. I’ve been pulled over by the police 4 times already, I show them my policy and they let me go but it’s still a headache and hassle and delay I don’t need!”

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Posted 3 years ago

“Hassle free and competitive renewal quote. Always very helpful whenever I phone up with a query regarding my policy.”

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Posted 3 years ago

BG Insurance is rated 4.2 based on 791 reviews