Anonymous
The lady I spoke to to renew my policy was bordering on rude. I didn’t fully understand her questions and the line wasn’t the best so I asked her to repeat a few times. The tone of her voice suggested to me that she could have done without this. The quote I was given was the best quote so I was happy to renew, if it had been close to another quote I think I would have moved providers.
2 years ago
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