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Gcina Wandile Mnisi
Their consultants had contacted me many times that they end up confusing me and I end up having two policies for one car. I paid for two policies for three months, at first I thought it's a once of fee. Later on the 3rd transaction I started looking at my bank statement I noticed this. I phoned and asked how does it happen that I pay for one twice? They apologized for the inconvenience and promised to refund me within 7 days, believe me it's 25th day now I am following up twice or thrice a week they keep saying they'll get back to me but don't. I am very tired of this. This proves that when I get a problem I will experience the same hassle. So I decided to cancel both my policies and find a better one
4 years ago
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