I have been with Budget for several years but got charged an additional amount of £20 because the card payment failed and it was because the end date was wrong and I hadn’t realised. I rang and explained giving the correct details but they wouldn’t remove the charge. I won’t renew with them next year as they were more expensive this year but I stayed out of loyalty……..they obviously don’t allow you to make one small error so no loyalty from them as a company!
3 years ago
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