ABSOLUTE SCAM! The clowns took my deposit for my van insurance and then cancelled without contacting me. I uploaded a perfectly legitimate proof of NCB that Swindon had sent me on letterhead paper that said ‘proof of NCD’, the policy number, the date and my personal and vehicle details…and Budget Insurance had told me it wasn’t an acceptable proof of NCB because the policy had expired (2 weeks ago)… durrrh well of course it has, that’s why I’ve taken out a new policy with you! And NCD is valid with any insurers for up to 2 years so they literally have no point. I replied to the email asking for a manager to ring me and received an email back from the NCD department telling me that my issue wasn’t a NCD issue and to call another department… what the hell?! I replied again telling them it was and I needed help. No reply. The next day… they’ve cancelled my policy and STOLEN my deposit. Don’t touch with a barge pole, the positive reviews are likely fake and this is yet another beautiful scam. I will be taking legal action on this one.