Very disappointed. I owned up to a very minor scratch to another vehicle and didn’t claim any insurance, however I’m now having to pay a lot more for my premium as the alleged loss adjusters have insisted , I did contact budget about this dissatisfaction and was given a date of August for an outstanding amount of just over £10 which I couldn’t understand as I’d had no notification ( the bump was in February) I have been a loyal customer of budget and due to lack of time I was unable to seek alternative quotes. I hope someone reads this and looks into the reasons behind this situation as I’m hitting a blank with your teams Rest assured that when my renewal comes around I will hesitate to reuse budget which is sad as I’ve been with them sometime A dissatisfied client John Walker i