Initially the quote was competitive from a comparison site. went a head with the insurance. We tried several times to send my NCD through there link in the mean time getting constant emails about should i fail to provide the required NCD proof by a certain date my premium would go up. 3 attempts later ! still no joy or confirmation from there NCD Department. Bearing in mind in the end after receiving a letter from them saying my insurance quote has gone up from £240 to 446.00 it was then i rang them and even thou my circumstances hadn't changed and my NCD had been sent i was then put through to have my quote looked at again. ANNOYED .COM BY THEN To be honest i was online at that time having the same quote and it still was £275 then i was told it had increased to £446 it was then when i asked the call centre handler why they where quoting online the £275. Then there attitude started i should of provided this and that even thou i had fricking well uploaded them several times and received a split second later confirmation i had sent the NCD. i was basically locked in with them so decided i was within my rights on the cooling off period and decided to cancelled the insurance with them and arranged another insurer for my van. I would not recommend BUDGET to anyone there service is absolutely disgusting. Old Moto "GET CHEAP PAY TWICE !! NEVER AGAIN