Awful company. Ludicrously overpriced `renewal quote`31% higher than last year. Quick comparison found better cover with £0 personal excess with Halifax compared to £240 with the "Budget" rip-off operation. They also have totally out of proportion fees if you cancel within the 14 day cooling off period, which, frankly should be outlawed. Just another clown show in the insurance business. All comms are from a no-reply email address, they fail to return promised calls and are quick to threaten the involvement of debt collectors. They represent EVERYTHING that is wrong with the insurance industry. Spend your money elsewhere, their management don`t know the first thing about decent, fair & honest treatment of customers.