Kelly
Automatically renewed, Budget failed to take the Direct Debit, I had funds available and hadn't cancelled the payment. Policy cancelled. Stupidly I started a new policy and set up DD over the phone, Budget failed again to take the DD. Customer Advisors made no attempt to rectify the problem within their system. I had been a customer for over 3 years without ever missing a payment. Budget didn't take the Direct Debit.
3 years ago
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