I refer to a claim made in May on car insurance. The company that carried out the repair was difficult and did not fulfill promises made. They were miles away, and kept turning up at my house when I informed them I was at work. They used a lot of my petrol which they said they would replace - that never happened. The claim still has not been finalised, despite many calls made to Churchill. I get the same promise of being kept informed, that the case will now be regularly checked. I am still waiting. Very disappointed with the service from Churchill. Would not recommend them based on my experience.