Terrible. Just awful. Cheaper policies but then they screw you if you need to make a claim. I had a no-fault claim and they treated me like a criminal. They just made up a number to pay me for my car, refused to enter any sort of dialogue, I was told they could make a number up, that was the process. Stated I had agreed to the amount. Lies. Twice. Complaints team repeated the lies, even when their legal department stated the correct procedure. I was told the legal team had no idea what they were talking about. It is clear Churchill's policy is to screw its customers. If anyone from Churchill's wants to respond with a direct contact number of someone who wants to sort this out, feel free. But not a stupid generic call centre number. Do that, and it proves the whole company is corrupt.