We purchased our car insurance via the website which lead us to believe we had national recovery included in the package we selected. This has been missold on the website and when we actually broke down we were told we only had local recovery and it would cost £200 for us to get home. It also took 5 hours for a tow truck to eventually come. After a number of emails and calls highlighting the product we purchased online clearly shows national recovery nothing was done and we were told they could not help us further and did not refund the money.
7 years ago
Churchill has a
3.7
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