I have been a customer for many years. I have multiple vechiles with you that I intend to move upon reneweal.
Policy number 63117093.
I changed my car in November and apparently you take of the automatic renewal when this is processed. My car insurance shouyld have renewed 20th December. I return from holiday today to find my insurance has not renewed so I was not insured.
When speaking to you could not give a toss member of staff I was joyfully told Im a new customer now and the quote has doubled.
What appalling service and attitude.
7 years ago
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