For the first time in my life I made a claim on my Household Insurance Policy. Because of the circumstances I could easily have exaggerated the claim, but I didn't. I had all my the facts in place, with supporting evidence. It was dealt with so Professionally, and within 7 days a substantial settlement was agreed, and payment to my Bank received 2 days later. Both Policies that I have with Churchill have just been renewed ( Home & Car). They have gone up, and we are always being encouraged to "shop around" Not a chance! For piece of mind the extra cost is worth paying. Well done Churchill.