We have been insured by Churchill for three years now, in previous years we have been happy but in an accident my wife just had that was not her falt the operator that spoke to her showed no sympathy and even insinuated that my wife was at falt. The insurance company of the lady my wife had the accident with phoned her up to check she was ok and admitted liability. They have taken our car to be fixed because Churchill said we have to pay excess, but they admitted liability. We have chased and chased Churchill and still they have not phoned us. They then turned up to collect the car we havent arranged with them. We still dont know what's going on their end. Night and day between the two companys. Very disappointing service and an un sympathetic employees. Wont be renewing.... Mr C Richards