I recently had a water leak (underground) at our property so I called Computerquote for advice. They told me to ring Covea (the Insurers) which I did and they told me I should ring Computerquote !!!!, which I did again, they then said I should ring Covea again. To be honest I gave up, no-one wanted to help or show any responsibility at all. The combination of Computerquote and Covea was TERRIBLE, so avoid if you can. Although, I have just been sent my renewal 'papers' from Computerquote and their Insurers this time is Ageas......who knows if this will be an improvement but I will be going elsewhere. As regards my water leak, I had to get a company in to sort it all.