We purchased van insurance online. Their tactics of this company to call you straight after you have paid for your insurance cover and they want to validate the information you have already supplied online and their objective is to find different faults in the information that you have supplied e.g. level of cover etc and based on that, they then calculate a new insurance premium for you which is way, way more expensive than it would have cost you if you had gone with the next company on the comparison websites. If then decide to cancel at this stage, then will charge you cancellation fees and it then gets messy. Dodgy, dodgy company. Please, please, please STAY AWAY.