I was with A Quote insurance who were really good however they advised that all their customers were moving over to Devitt. I got a letter from Devitt advising of this and that nothing had changed however after calling them for something else I found out my excess had gone from £200 with A Quote to £700 with Devitt! There was no reason or explanation for this very sneaky and underhand alteration and it was not very open and honest! Luckily I found out before I need to make a claim so I am I the process of changing insurers.
Also just prior to this I went on line for some quotes, Devitt were charging me £700+ for an insurance policy where others were charging £200! I queried this and why they were charging me £700+ when others were charging £200 for the same benefits etc (in fact a lot less excess) and they couldn't give me an answer other than to say they could do a better deal and reduce it from £700+ to £500. This is still more than double the other insurance quotes and lets be frank if they could do it for £500 in the first place why were they quoting me £700+ as a supposedly valuable existing customer!