Last week I phoned Dialdirect three times to sort a simple matter. Each time I was asked identical questions. I was promised an answer by Friday. No reply. I have phoned five times this week but they are experiencing 'very high level' of calls. I have received countless automated e mails. All I want is to speak to a human. They are unable to phone me and I can't get through to them. Dialdirect is easy to sign up to but once they have your custom they really, really don't care.
3 years ago
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