Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,394 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quickly renewed, slight increase in cost,only about a fiver. Very pleased with that.”

Helpful Report

Posted 4 hours ago

“So far so good Easy transaction easy renewal Good price Two cars insured”

Helpful Report

Posted 6 hours ago

“An online problem I had was easily and quickly resolved”

Helpful Report

Posted 10 hours ago

“I was told on the phone that you would send a copy of my insurance papers but this didn’t happen”

Helpful Report

Posted 17 hours ago

“Price of my insurance jumped £100 even though I have not had a single claim, I have maintained a low mileage, no penalties, neither for speeding nor parking. Desperately disappointed.”

Helpful Report

Posted 2 days ago

“Very happy. Good price. Major positive is you can talk to someone easily”

Helpful Report

Posted 2 days ago

“I could not believe how easy it was to return my item. Just handed it over the counter at a Post Office with the refund paper and all done. I do not have a smart phone but they did it and stuck it on the box. All done in seconds.”

Helpful Report

Posted 2 days ago

“Quickness to get insured”

Helpful Report

Posted 5 days ago

“Just good customer service at a good price”

Helpful Report

Posted 6 days ago

“Cheap car ins with all that is needed, so a happy car owner.”

Helpful Report

Posted 1 week ago

“Great,straight forward service, great renewal price, been with dial direct for a few years now,no need to go anywhere else”

Helpful Report

Posted 1 week ago

“Very good company simple to set up”

Helpful Report

Posted 1 week ago

“I renewed with dial direct because of their competitive pricing and the added benefit of having RAC membership as part of the fully comprehensive policy.”

Helpful Report

Posted 1 week ago

“This year’s quote was quite satisfactory, as I have not needed to make any kind of claim I can’t really say anything more.”

Helpful Report

Posted 1 week ago

“A company that is so easy to deal with and very reasonably priced I think this is my 4th year with them and see no reason to change although every year I do check others. I do insurance for both me and my wife always good pricing”

Helpful Report

Posted 1 week ago

“The dealings I had fof my van renewal , I have to say was first class , I wish I coullc remember his name , Hd was excellent in guiding and assisting me through the procedure ✔️. Thank you”

Helpful Report

Posted 1 week ago

“Good service good reduced price for my second year when everyone else is increasing their prices . Well done”

Helpful Report

Posted 1 week ago

“Price good, easy to work”

Helpful Report

Posted 1 week ago

“Been a client for awhile now. Just saying when I find a company that always delivers on service, customer care and last thing price I don’t go looking elsewhere. Highly recommended.”

Helpful Report

Posted 1 week ago

“No problems when contacting or renewing policy. Very quick response.”

Helpful Report

Posted 1 week ago

Dial Direct is rated 4.3 based on 3,394 reviews