Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,245 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,245 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value for money .”

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Posted 4 hours ago

“everything made straightforward and easy”

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Posted 5 hours ago

“Dealt quickly with a claim and reasonable premium”

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Posted 6 hours ago

“Good company and fair price happy with your service”

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Posted 1 day ago

“Good service so far!”

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Posted 1 day ago

“No stress.Easy to renew.Great value.”

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Posted 1 day ago

“Easy dealing all sorted”

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Posted 2 days ago

“1st class company”

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Posted 2 days ago

“Happy with a competitive price”

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Posted 2 days ago

“Straightforward to use”

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Posted 2 days ago

“Great sevice..great prices..very helpful. Satisfied with every aspect of this company”

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Posted 2 days ago

“Never had any issues with Dial Direct , the quotes have always been really good value”

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Posted 3 days ago

“Prompt professional competitively priced”

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Posted 3 days ago

“Good sevice .Polite not more you can say.Thanks.”

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Posted 4 days ago

“Dealt with in a courteous manner, with assistance to talk to the correct department.”

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Posted 4 days ago

“All done clearly on line”

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Posted 5 days ago

“Good price good Service . Thank you.”

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Posted 5 days ago

“A bloody awful company to deal with, as I told this company that I no longer have my car insured with them and tried to cancel the policy. They auto-renewed the policy and took money via direct debit from my account. I now have cancel the direct debit myself and contact the insurance ombudsman to sort this fraud .”

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Posted 6 days ago

“The dial direct team has secured me a brilliant deal on my renewal insurance. Upside; great service and response over the phone. Downside; no response to emails when requesting information on mailed renewal quote.”

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Posted 1 week ago

“Really good price and painless renewal”

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Posted 1 week ago

Dial Direct is rated 4.3 based on 3,245 reviews