Dial Direct Reviews

Name: Dial Direct
Rating: 4.31

4.3 Rating 3,131 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with. Good renewal price, which includes breakdown cover, protected no claims.”

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Posted 1 day ago

“Very Good Communication”

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Posted 1 day ago

“when I had to claim last ,you were all there for me from reporting it getting my repaired car back,it was so easy and like clockwork”

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Posted 1 day ago

“Very happy with this product and a good price”

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Posted 2 days ago

“My Dial Direct renewal came through with only a couple of pounds difference compared to last year’s premium so I didn’t bother comparing online prices, you could possibly get cheaper cover but if you add in the extras that are included with Dial Direct cover, I believe the premium is very competitive. One happy customer”

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Posted 3 days ago

“Dial Direct give you a good feeling of confidence and security.”

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Posted 4 days ago

“Having been insured last year and received such good service I had no hesitation to extend the insurance for another year. Thank you for your excellent service.”

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Posted 4 days ago

“Have been with Dial Direct for sometime, and have always found them a good company to deal with. Getting quotes, renewing Insurance is very easy to do through their website. Have always been very happy with their pricing, and will certainly continue to use their services. I would give them ten out of ten.”

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Posted 4 days ago

“My insurance is very well priced also with R A C cover no other company offered me that .”

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Posted 4 days ago

“Been with Dial Direct for many years, very good communication during renewal process. Renewal quote this year was excellent, no need to search for any other quotes elsewhere.”

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Posted 4 days ago

“Easy to set up. Reasonable price”

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Posted 4 days ago

“Great price easy to get the cover I wanted also customer service in UK”

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Posted 5 days ago

“Good price and good service”

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Posted 6 days ago

“very good service all round”

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Posted 6 days ago

“My second year with dial direct and once again I found them the cheapest after going through different insurance options”

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Posted 1 week ago

“Very competitive price and a reduction from the renewal price last year wich made me very happy”

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Posted 1 week ago

“I have been with DialDirect for a few years now, and find they always give very competitive prices. The customer service people, are always friendly and polite, nothing is too much trouble.”

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Posted 1 week ago

“Have been with dial direct for several years. My quote for this year was very competitive. Not the cheapest but I believe the best combination of price and features for my purpose. Thank You”

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Posted 1 week ago

“My second year with Dial Direct and while not the cheapest quote it was competitive,and i was impressed with the person i dealt with on the phone.”

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Posted 1 week ago

“I was very happy after talking to one of your phone operators who gave me a quote of £167(roughly,I can’t remember the exact amount),only to find that you actually charged me £184(again,roughly),is this normal practice ?.”

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Posted 1 week ago

Dial Direct is rated 4.3 based on 3,131 reviews