Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,323 Reviews

84 %

of reviewers recommend Dial Direct

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Metrics

4.3

Based on 3,323 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“hi, really happy with my policy, as it was cheaper then last year, i just hope i can remain with you, in 2026, with i reasonable monthly prem thank you dial direct..”

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Posted 1 week ago

“Kept the price down I would be happily stick with you as long as you not gradually raising the price every year like Direct dial did it to me for years until I had noticed it 🥲”

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Posted 1 week ago

“My second year with dialdirect. Pleased to say I haven’t needed to use their services but good to know they’re there if the need arises.”

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Posted 1 week ago

“A very professional and friendly company. Easy to deal with and all payments explained.”

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Posted 1 week ago

“The whole experience was simple! I rang to see if Dial Direct could match a much cheaper quote that I got online, they did and I was thrilled 👌🏼 The telephone agent was friendly and polite and went the extra mile. Great service all round.”

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Posted 2 weeks ago

“Very easy to renew my policy after checking various prices I decided to stay with who I know. Easy to check my policy online and you’d company to deal with b thank you”

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Posted 2 weeks ago

“Good communications and very good price”

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Posted 2 weeks ago

“I requested paper documents via email and unable to send..”

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Posted 2 weeks ago

“The cheapest Company to give me the cover I wanted for my car insurance. Easy to check cover online at any time.”

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Posted 2 weeks ago

“Easy access, helped me with a parking problem in Walthamstow.”

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Posted 2 weeks ago

“What's not to like, they are a great company giving very good quotes, I bought my first Insurance with them last year and have stayed with them again this year, thank you Dial Direct !”

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Posted 2 weeks ago

“They honour my loyalty by continuing to give me the most competitive quote in the marketplace.”

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Posted 2 weeks ago

“Very good. I have renewed my car insurance for the coming year. No problems. Thank you.”

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Posted 2 weeks ago

“Great company, no great increases like other companies.”

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Posted 2 weeks ago

“Very competitive prices - staff pleasant to speak with”

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Posted 2 weeks ago

“Renewal price was cheaper than last year.”

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Posted 2 weeks ago

“Staff Good value for money. Helpfull staff. Sorted any problems out quickly.”

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Posted 3 weeks ago

“Never had a problem with dial direct”

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Posted 3 weeks ago

“excellent service every time best insurance company on the internet”

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Posted 3 weeks ago

“The price, cover and service very good. However I am a bit disappointed with the person I dealt with as they said they would send my documents in paper form to my address but have never received them and that was over a month a go.”

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Posted 3 weeks ago

Dial Direct is rated 4.3 based on 3,323 reviews