Dial Direct Reviews

Name: Dial Direct
Rating: 4.30

4.3 Rating 3,045 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,045 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value for money and excellent service”

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Posted 4 weeks ago

“Listenedyo my request.”

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Posted 1 month ago

“I think this is my 3rd or 4th year with the company so I'm happy enough staying where I'm at”

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Posted 1 month ago

“Great cover at a sensible price”

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Posted 1 month ago

“Easy to renew, at a good price”

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Posted 1 month ago

“Very easy to renew my insurance.”

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Posted 1 month ago

“No nonsense! Car insurance at an affordable price!”

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Posted 1 month ago

“I've had excellent service with Dial Direct, had an incident last year with my car, and proceeded to make a claim, everyone was extremely helpful, decided to pay for the damage myself in the end as it wasn't as much as anticipated. Premiums on both my cars have reduced since last years renewal. Well done Dial Direct!”

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Posted 1 month ago

“Price was good 👍 Take care of your customers & I will consider keeping renewing.”

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Posted 1 month ago

“Every year you send a 'silly' renewal price, often double previous year. I have to get on phone to get 'your best offer'. Why can't I just be sent that in the first place?”

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Posted 1 month ago

“i was really impressed people are struggling these days cost of things really expensive but you dial direct gave me a good price on my new quote thats why i stayed with you yet again thank you jean”

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Posted 1 month ago

“The main thing is that after I received my renewal I was able to speak to an agent easily which is unusual these days. Efficient and reasonably priced policy that served my needs.”

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Posted 1 month ago

“Four star defaqto rating and a good price. Answer emails and I can speak to them on the phone.”

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Posted 1 month ago

“Very happy with Dial Direct.”

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Posted 1 month ago

“Brilliant service to repair of car & excellent customer service looked after second to none would recommend to anyone”

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Posted 1 month ago

“good service”

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Posted 1 month ago

“Great value not falling into the "rip off UK financial practice" keep it up.”

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Posted 1 month ago

“Great renewal quote, didn't even feel the need to shop around”

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Posted 1 month ago

“Dial direct is excellent always willing to help and compare prices we been using them for years for at least three cars and van highly recomend”

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Posted 1 month ago

“Great overall service with friendly, professional and helpful staff.”

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Posted 1 month ago

Dial Direct is rated 4.3 based on 3,045 reviews