Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,323 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,323 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Price, Cover and Customer service is excellent..”

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Posted 3 weeks ago

“always helpful and get a good price”

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Posted 3 weeks ago

“Your colleague that I spoke with was very helpful and pleasant, so renewed my insurance with you again.”

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Posted 3 weeks ago

“Contact made by phone to renew my car insurance. Straightforward conversation. Mutual agreement. Job done . Full marks. Thank you Dial Direct.”

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Posted 3 weeks ago

“Dial Direct are very good and regularly come up with a competitive price for insurance.”

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Posted 3 weeks ago

“I have renewed my insurance with Dial Direct car insurance, renewal price and policy very reasonable I will remain loyal to this company if I am treated the same in years to come thank you Dial Direct .”

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Posted 3 weeks ago

“Faultless customer service, kept up date with insurance renewals, possibly the best value on the market. I will continue to use Dial Direct for as long as possible.”

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Posted 3 weeks ago

“The timing of renewal quote was good. The price was good, with other insurers they Jack the price RIGHT UP HIGH, with DD it ca.e within an acceptable level. In the past with other companies I have had to search for competitive quotes, with DD I accepted the first quote they sent. Good around service.”

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Posted 3 weeks ago

“When i phoned up two days before the policy was due to start I was told the certificate of insurance would be delivered by post two weeks after insurance start date, it never ever appeared, i had a bit of difficulty trying to download the proof online and print.”

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Posted 3 weeks ago

“It was easy to renew my car insurance on line. I compared the prise quoted against other companies giving the same conditions and decided, even though it wa not the cheapest, that I would stay with Dial Direct. The price differences were minimal.”

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Posted 4 weeks ago

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Posted 4 weeks ago

“It’s always easy renewing my car insurance with them”

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Posted 4 weeks ago

“Dial direct are a great company. I have only been using them for the last two years and found them very easy to deal with. They give a good service and are very competitive in their pricing. I would recommend them to anyone, you will not do better.”

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Posted 4 weeks ago

“Great again very helpful renewed car 🚗 insurance again very helpful great price”

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Posted 4 weeks ago

“No issues encountered renewing my motor insurance which was priced well in comparison with other insurers”

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Posted 4 weeks ago

“No problems at all. Everything seems ok. R.Cox Thanks”

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Posted 4 weeks ago

“the price was goodd”

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Posted 4 weeks ago

“I was able to negotiate car insurance for lower than the previous year, and significantly lower than the latest demanded.”

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Posted 4 weeks ago

“Great communication and very good price Legal cover and RAC a bonus thoroughly recommend”

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Posted 4 weeks ago

“Great service from the team as usual”

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Posted 4 weeks ago

Dial Direct is rated 4.3 based on 3,323 reviews