Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,631 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.4

Based on 3,631 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t needed to claim so far, so can’t comment on that, but happy I’m covered by the RAC. So far happy.”

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Posted 1 month ago

“Supplied a very competitive renewal price when company contacted”

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Posted 1 month ago

“When we moved property, it was easy to transfer the details to our new address.”

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Posted 1 month ago

“Respond quickly and provide the service efficiently”

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Posted 1 month ago

“Easy to renew for a further year.”

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Posted 2 months ago

“Polite and efficient”

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Posted 2 months ago

“Easy to deal with and direct to the point”

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Posted 2 months ago

“No problems here everything great”

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Posted 2 months ago

“Easy To Speak To And Very Competative...”

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Posted 2 months ago

“I am very happy with dial direct,because of there no fuss and very professional attitude on the phone.I have actually told friends to speak to them,when their renewal is due. Thanks again DialDirect for a great service. William Stevens”

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Posted 2 months ago

“Very good service, renewed my new insurance with out having to do any thing, with cheaper monthly payments, I'm very happy with the service. 10 out 10”

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Posted 2 months ago

“I'm like most drivers in as much as you are always looking to improve or equal your previous policy price. Dial direct are currently better all round In policy offerings inclusive of breakdown cover and all the other parts of the add on extras. Comparison Sites take note your not good enough!! 4 stars because I've never needed to make a claim.”

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Posted 2 months ago

“Made renewing my policy very easy. Made changes as requested. Very competitive.”

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Posted 2 months ago

“I think they are very good the price has not gone up much at all hope to stay with them next year if the price is good been the best I had for a long time very happy with them”

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Posted 2 months ago

“Very positive, happy with everything”

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Posted 2 months ago

“I was pleased with the RAC rescue when I broke down recently. It was efficient and arrived on time to rescue me.”

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Posted 2 months ago

“Dial Direct sorted out problems with communications,and resolved issues to a satisfactory conclusion.”

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Posted 2 months ago

“Not informed properly of break down from home policy had to pay another £160 for RAC to come and start my car from home”

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Posted 2 months ago

“Every communication with your company has been a positive one and when I was having financial difficulties, you bent over backwards to accommodate my needs. I would recommend Dial Direct to anyone as I think that, out of my 30+ years of driving, your company comes out on top in my opinion!”

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Posted 2 months ago

“Very happy with the service that I had on my car insurance renewal”

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Posted 2 months ago

Dial Direct is rated 4.4 based on 3,631 reviews