Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,245 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,245 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been insured last year and received such good service I had no hesitation to extend the insurance for another year. Thank you for your excellent service.”

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Posted 1 month ago

“Have been with Dial Direct for sometime, and have always found them a good company to deal with. Getting quotes, renewing Insurance is very easy to do through their website. Have always been very happy with their pricing, and will certainly continue to use their services. I would give them ten out of ten.”

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Posted 1 month ago

“My insurance is very well priced also with R A C cover no other company offered me that .”

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Posted 1 month ago

“Been with Dial Direct for many years, very good communication during renewal process. Renewal quote this year was excellent, no need to search for any other quotes elsewhere.”

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Posted 1 month ago

“Easy to set up. Reasonable price”

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Posted 1 month ago

“Great price easy to get the cover I wanted also customer service in UK”

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Posted 1 month ago

“Good price and good service”

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Posted 1 month ago

“very good service all round”

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Posted 1 month ago

“My second year with dial direct and once again I found them the cheapest after going through different insurance options”

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Posted 1 month ago

“Very competitive price and a reduction from the renewal price last year wich made me very happy”

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Posted 1 month ago

“I have been with DialDirect for a few years now, and find they always give very competitive prices. The customer service people, are always friendly and polite, nothing is too much trouble.”

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Posted 1 month ago

“Have been with dial direct for several years. My quote for this year was very competitive. Not the cheapest but I believe the best combination of price and features for my purpose. Thank You”

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Posted 1 month ago

“My second year with Dial Direct and while not the cheapest quote it was competitive,and i was impressed with the person i dealt with on the phone.”

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Posted 1 month ago

“I was very happy after talking to one of your phone operators who gave me a quote of £167(roughly,I can’t remember the exact amount),only to find that you actually charged me £184(again,roughly),is this normal practice ?.”

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Posted 1 month ago

“Efficient and easy enough to get good cover ,thankyou.”

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Posted 1 month ago

“Competitive price, good communications, renewal easy - would recommend to others”

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Posted 1 month ago

“My premium was a little lower than expected, smooth renewal, 3 years with Dial Direct now.”

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Posted 1 month ago

“Renewal was notified to me early on in the month and the premium was acceptable and very competitive therefore I confirmed renewal of the policy for the forthcoming year and was sent the necessary paperwork to complete the mattter”

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Posted 1 month ago

“Definitely happy with your service Cheers for another year Keep it up John Nevin Newark upon Trent”

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Posted 2 months ago

“The whole service ,made me happy”

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Posted 2 months ago

Dial Direct is rated 4.3 based on 3,245 reviews