Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,578 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,578 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

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“Competitive quote when compared to others. Easy renewals.”

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Posted 2 months ago

“cost of renewal far to expensive”

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Posted 3 months ago

“I’ve been with Dial Direct for 2 years now, both times my car Insurance has been cheeper than the previous year and the comparison web site I’m on to give me alternative companies”

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Posted 3 months ago

“Competitive pricing, no fuss renewal”

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Posted 3 months ago

“Easy to speak to someone, who explained my options clearly, and put my mind at rest. Insurance pay out from third party "at fault" driver resolved very quickly with very little involvement needed from myself.”

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Posted 3 months ago

“Your agents putting words in my mouth even when explicitly told that was not the case”

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Posted 3 months ago

“Best quote for second year running. Good service online. Added bonus of rac membership for the year.”

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Posted 3 months ago

“on this years renewal I did manage to get a human response, which resulted in a much quicker completion of the queries. It would be far quicker method of keeping customers happy and relieved to use the older system of human contact. Thanks Direct ,keep to humans and not machine driven responders. A much better system .”

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Posted 3 months ago

“Access by phone which is handy if your not computer literate, a good price on renewal , unlike other insurers, and a polite friendly team”

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Posted 3 months ago

“Good level of cover Very competitive premium. Company alerted me to an error in my application which saved me £70 .”

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Posted 3 months ago

“Really pleased with the service and quotes from Dial Direct. I was involved in a non fault accident over two years ago. My son contacted them while I was still in hospital and they were brilliant. On realise from hospital I had a solicitor dealing with the case and a company dealing with the valuation of my vehicle. I can't praise them up enough.”

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Posted 3 months ago

“Always efficient ,helpful and give sensible quotes for renewal . I have no problems with this Company and have recommended them to all my family and friends .”

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Posted 3 months ago

“The best insurance i have ever had very pleased with the service you provide thank you”

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Posted 3 months ago

“I’m still waiting for my written insurance information that was promised a month ago”

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Posted 3 months ago

“Good service very good price. Staff most helpfull Thank you”

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Posted 3 months ago

“This is my second year for car insurance and happy with renewal price not inflated like some who take you for granted.also good communicatiom”

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Posted 3 months ago

“Very competitive price and excellent helpful staff.”

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Posted 3 months ago

“Very friendly and helpful, and always great price!”

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Posted 3 months ago

“Competitive prices and very easy to contact and liaise with”

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Posted 3 months ago

“Very easy to renew car insurance at a very good price”

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Posted 3 months ago

Dial Direct is rated 4.3 based on 3,578 reviews