Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,579 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,579 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

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“Very easy to renew car insurance at a very good price”

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Posted 3 months ago

“Good service and quick action to renew insurance at attractive price.”

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Posted 3 months ago

“Great service so easy to continue car insurance at a great price.”

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Posted 3 months ago

“Have used dial direct for couple of years. Was bit concerned as wasn't familiar with the company, however am happy with price and service”

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Posted 3 months ago

“It’s so easy to renew my policy with this company, kept me updated on everything, I’ve been with them for a few years now and that’s why I stay with them.”

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Posted 3 months ago

“Dial direct car insurance is priced well but being aged over 80 and not in to computers makes it very difficult, (dial direct aren't the only ones like this). I didn't receive a reminder of my renewal only an email confirming that it had been renewed which disappointed me.”

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Posted 3 months ago

“Great web site, great price, just the job.”

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Posted 3 months ago

“Spoke to an agent who was most helpful and pleasant. Was really surprised that the cost had gone down which was great, my previous insurers increased premiums every year despite no claims so thank you”

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Posted 3 months ago

“Easy auto renewal, price cheaper than last year and very competitive so no reason to change.”

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Posted 3 months ago

“Very good service”

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Posted 3 months ago

“What with everything going up was expecting an increase in my premiums ... Then the old compare websites which take time .... Pleasantly suprised when i received my renewal quote and much cheaper than last year Very happy 😊”

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Posted 3 months ago

“Really like the basic RAC cover included with my policy which other providers were charging as an extra. Have renewed again with Dial Direct this year as their price was so good, their website is easy to log on and navigate to find documents etc. Nice touch is the acknowledgement of payments via text msg 🚗”

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Posted 3 months ago

“Thank you for nice service”

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Posted 3 months ago

“This was the easiest way to get insurance coverage sorted,easy to do online and ease when phoning. Very good service and great customer service and mostly very good price”

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Posted 3 months ago

“Very happy with dial Direct. Good pricing and free RAC. basic but it would get you home. You have the option of home start etc for a small fee. They are not age discriminate like a lot of insurers are.”

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Posted 3 months ago

“Well done and new certificate complete again so no worries as it was auto renewed which saves me guessing if I am covered. The early emails to inform of the renewal date were also well received thank you.”

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Posted 3 months ago

“Good service thank you very good renewal”

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Posted 3 months ago

“very good and a good price.”

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Posted 3 months ago

“No hassle.Good value.”

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Posted 3 months ago

“I find Dial Direct easy to use and they deliver the product I want and at the right price. Used them for a few years now and I assure you I am not easy to please. Excellent customer care.”

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Posted 3 months ago

Dial Direct is rated 4.3 based on 3,579 reviews